Field Force Tracker Announces New Field Service Management Features to Improve Mobile Workforce Productivity

Field Force Tracker Beats the Competition in All Major Features.

Field Force Tracker has recently announced that it has added new features to its award winning Field Service Management (FSM) software. It significantly improves the workflow management and streamlines the operations for businesses and their mobile workers in the field.

Field Force Tracker has added new features to its popular Field Service Management Software. Its work management solution includes an intelligent scheduling engine and downloadable mobile apps for iPhone and Android that enable workers to access and update information in real-time. These solutions work together to enable real-time information sharing between mobile workers and the back office. They form the core of its field service software, an advanced and scalable platform for managing field service.

For delivering effective service to customers, it has become necessary to rely on collaborative tools and mobile devices to deliver the information the technicians need immediately. Field Force Tracker, cloud-based advanced software, enables organizations to drive a dynamic and streamlined field service operation. This shortens the repair cycles and number of visits that should be made to a client’s location to complete the job. Not only software is very feature rich, it is also highly scalable too. It is suitable from organizations managing team from 1 person to 1000+ technicians.

On the release of new software, Dr. Brijesh Kumar, Chief Strategy and Operating officer of Field Force Tracker said, “Organizations are looking for solutions to reduce the cost of providing field service and at the same time improve the customer experience. We designed our Field Force Tracker software to meet these two goals. It is about empowering workers in the field with the advanced collaborative tools. They can get immediate information on their mobile devices in real time to perform their jobs effectively.”

Work Management with Intelligent and Smart Scheduling

The updated Field Force Tracker solution will now enables even more advanced scheduling. It supports multiple team and crew member assignments and equipment bookings. Several technicians can be assigned to a task for improved efficiency and productivity. In addition, a scarce or specific piece of equipment can be booked against a task to help organizations better manage their assets and resources and increase first-time case resolution.

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Field Force Tracker Mobile Apps for Better Field Service Management

Field Force Tracker applications, available on iPhone and Android both are deemed as most advanced of its kind and have worn design and feature awards. Their unique design has been cited as a good quality of useful applications.

Field Force Tracker apps include many features for the field service management not available in other competitive systems. It has the ability for a technician to copy or create a task on site so they can carry out and account for work immediately. Site history can also be accessed and viewed in the app, allowing the technician to arrive with the necessary knowledge of work previously carried out.

Details of each field technician assigned to a task and the tools that have been booked can be viewed, enabling the improved visibility of resources. In addition, technicians are able to upload forms and photos to attach to a task or job.

Field Force Tracker applications also send the mobile workers’ location from their GPS-enabled Smartphone or tablet in real-time. This allows businesses to better understand the progress of their field operations and dispatch work based on a technician’s accurate location.

About Field Force Tracker

Field Force Tracker (http://www.fieldforcetracker.com) is a leading global provider of its award winning mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing and running complex service operations. It helps improving the productivity of their mobile workforces.

With Field Force Tracker customers can create service schedule and route quickly, dispatch sooner, collect accurate information immediately in the field and invoice faster. The field service software makes it easy for users to eliminate waste, get more done in less time and be more profitable.

About Rapidsoft Systems Inc.

Field Force Tracker has been designed by Rapidsoft Systems (http://www.rapidsoftsystems.com) is an emerging global leader in software and product development services, a knowledge driven company that values transparent business practices and provides comprehensive solutions to its global clients. Rapidsoft Systems provides software development, product design, IT consulting, and outsourced software development and product testing services. It has a subsidiary, Mobisoft Technologies (http://www.mobisofttechnologies.com) dedicated to mobile applications.

Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Singapore, Dubai (UAE), Bombay, and Noida (India).